Frequently Asked Questions

What Is Fruit Street?

Fruit Street is a software platform that is licensed to registered dietitians and physicians which allows them to conduct HIPAA compliant video consultations with their patients and monitor their health, diet, and lifestyle using medical devices, wearable devices and the Fruit Street mobile application which allows patients to take pictures of their food and receive feedback.

Fruit Street also uses its software platform to deliver the CDC’s Diabetes Prevention Program to commercial health plans and employers using its own staff of registered dietitians.

Where can I see a software demonstration of the Fruit Street Telehealth platform?

To see a video of the Fruit Street software platform in action, please click here.

To schedule a time for a 1-on-1 demo with one of our sales people, please email us.

How Much Does the Fruit Street software platform cost?

Fruit Street charges between $100 and $200 per month per provider that is using the platform depending on the size of the practice. There is no limit to the number of patients you can put on the platform.

Is Fruit Street’s software platform HIPAA compliant?

Yes, the entire Fruit Street software platform is HIPAA compliant and we sign business associate agreements with our customers when requested.

How do I get paid for Telehealth calls?

Fruit Street allows healthcare professionals to set their price per video call (for example: $100 fee for 60 minutes). Funds are collected through Stripe, one of the largest payment processors in the world. Your patients will be prompted to enter their credit card to pay for appointments before they schedule a video call.

Every two days, Stripe will automatically deposit all payments directly into your practice’s bank account. Some practices opt to bill patients a flat monthly fee to build up a recurring revenue stream for their practice. It is also possible to receive reimbursement from commercial health plans in some instances for Telehealth visits.

Which wearable and medical devices does Fruit Street integrate with?

Fruit Street currently integrates with all Fitbit ( and iHealth Labs ( products. This includes a wireless bathroom scale, Fitbit bracelet, FDA-approved blood pressure cuff, and FDA-approved glucometer. Fruit Street is also integrated with the BodyTrace cellular scale (

We will be adding additional devices in the future such as Apple Watch.

What is the CDC’s Diabetes Prevention Program and How Is Fruit Street Involved?

The CDC’s Diabetes Prevention Program is a 1-year long lifestyle modification program designed to help pre-diabetic patients lose 5-7% of their weight through diet and lifestyle modification. This involves 22 group classes delivered over the course of 1 year.

The DPP study, conducted by the Diabetes Prevention Program Research Group, was a major multi-center clinical research study published in 2002 with 3,234 participants who were overweight and had pre-diabetes, aimed at discovering whether modest weight loss through dietary changes and increased physical activity or treatment with the oral diabetes drug Metformin (Glucophase) was more effective at preventing or delaying type 2 diabetes. The DPP showed that people at risk for developing diabetes can prevent or delay the onset of diabetes by losing a modest amount of weight through diet and exercise. DPP participants in the lifestyle intervention group reduced their risk of developing diabetes by 58 percent during the study.

Lifestyle changes worked particularly well for participants aged 60 and older, reducing their risk by 71 percent. Participants taking Metformin reduced their risk of developing diabetes by 31 percent which was less dramatic than the lifestyle modification group. The researchers published their findings in the February 7, 2002, issue of the New England Journal of Medicine (“Reduction in the Incidence of Type 2 Diabetes with Lifestyle Intervention or Metformin“).

How Can I Invest in Fruit Street?

Fruit Street has more than 200 physicians who have invested over $8.4M into Fruit Street. To become a potential investor, email our CEO’s assistant to set up a time to learn more. 

You can also visit our investors page to download some initial information. 

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